Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our services.
Last updated: May 2026
Online ordering is not available yet. The information below describes planned policies and practices when the catalog launches. For questions now, please get in touch.
Privacy at a Glance
Secure
Industry-standard encryption protects your data
Transparent
Clear explanations of what we collect and why
Limited Sharing
We don't sell your personal information
Your Rights
Control your data with easy opt-out options
Information We Collect
Personal Information
We collect personal information you provide when creating an account, placing an order, saving an address, subscribing to the newsletter, or contacting us. This may include your name, email address, shipping and billing addresses, and an optional phone number. Full card details are handled by Stripe or PayPal rather than stored by NOLA Rarities.
Account Information
When you create an account, we store your profile details, order history, and any addresses you choose to save for future purchases.
Automatic Information
Our hosting, analytics, and security tooling may collect technical information such as IP address, browser or device details, page visits, performance data, and referral information. Server logs may also record request metadata for security, debugging, and fraud-prevention purposes.
Cookies and Tracking
We use cookies and similar technologies to support sign-in, cart and checkout state, security, and site analytics when those tools are enabled. We do not use this data to build personalized advertising profiles.
How We Use Your Information
Order Processing
We use your information to process orders, arrange shipping, handle returns, provide customer support, and send order confirmations and updates.
Account Management
Your information helps us maintain your account, authenticate your identity, and store the addresses and account details you choose to save.
Communication
We use your email address to reply to inquiries, send order-related messages, and, if you opt in, send newsletter updates. Newsletter emails can be unsubscribed from at any time.
Site Improvement
We analyze site usage and performance data to improve reliability, fix problems, and make the storefront easier to use.
Legal Compliance
We may use your information to comply with legal obligations, enforce our terms of service, protect our rights, and prevent fraud or abuse.
Information Sharing
Service Providers
We share information with service providers who help us operate the site, such as payment processors (Stripe, PayPal), shipping carriers, email delivery, newsletter tools (when enabled), and hosting/analytics (Vercel).
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the business assets.
Legal Requirements
We may disclose your information when required by law, court order, or government request, or to protect our rights, property, or safety.
Data Security
Security Measures
We use reasonable technical and organizational safeguards, including encryption in transit and restricted access, to protect personal information.
Payment Security
Stripe and PayPal process payment details for purchases. Full card numbers are not stored on NOLA Rarities servers, though order and payment records needed to process and support purchases may be retained by our ecommerce systems and payment providers.
Data Breach Response
In the unlikely event of a data breach, we will notify affected users and relevant authorities as required by law and take immediate steps to address the issue.
Employee Access
Access to personal information is limited to the owner and the service providers who need it to operate the site, fulfill orders, or provide support.
Your Privacy Rights
Access and Control
- Access your personal information and account data
- Update or correct your information
- Request deletion of account information where applicable
- Request information about the personal data associated with your account or orders
Communication Preferences
- Opt out of marketing emails
- Unsubscribe from newsletter emails at any time
- Use browser controls to limit cookies and similar tracking technologies
- Submit a privacy request through the contact form
Cookie Policy
Essential Cookies
These cookies are necessary for the website to function properly. They support sign-in, secure areas, shopping cart and checkout functionality, and other core site behavior.
Cannot be disabled - Required for site operation
Analytics and Performance Data
When deployed on Vercel, we may use Vercel Analytics and Speed Insights to understand site performance and usage. Those tools may collect aggregated or pseudonymous usage data; browser settings and privacy tools may help limit some tracking.
Optional - Used to understand site reliability and usage
Data Retention
Account Information
Retained while your account remains active and for as long as reasonably needed for support, recordkeeping, and legal compliance.
Order History
Retained as needed to support orders, returns, accounting, fraud prevention, and applicable tax or legal obligations.
Website Analytics
Retention depends on the settings and defaults of the analytics or hosting providers in use at the time.
Marketing Data
Newsletter subscription data is retained until you unsubscribe or the mailing-list record is otherwise removed.
Questions About Your Privacy?
Use the contact form and choose Privacy Request for questions about this policy or to exercise your privacy rights. Replies are sent by email after you submit the form.
We may update this privacy policy from time to time. We will notify you of any significant changes by email or through a prominent notice on our website.